Legal information

Terms of Service

Last updated: July 2026

These terms apply when you use our website or engage RealView Media for services.

1. Agreement to Terms

By accessing rvmedia.vn or engaging RealView Media for virtual tour, photography, or digital media services, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Services and Client Responsibilities

When booking a digital capture or virtual tour session, the client agrees to:

Ensure the property is clean, staged, and fully prepared before the scheduled capture time.
Provide our technicians with safe and unhindered access to all areas agreed for capture.
Obtain all necessary permissions from property owners, tenants, or management before we arrive.

Rescheduling fees may apply if the property is not accessible or prepared at the agreed time.

3. Intellectual Property and Media Rights

Ownership:

RealView Media retains the copyright and ownership of all original media, photographs, and raw 360° captures created during the project.

Licensing:

After full payment, the client receives a perpetual, non-exclusive, non-transferable license to use the final delivered digital twins, virtual tours, and images for their own marketing and business purposes. Clients may not resell raw media to third parties without written consent.

4. Google Maps and Platform Integration

For projects involving Google Maps or Street View integration, RealView Media acts as an authorized publisher on the client's behalf. We are not responsible for later changes to the Google Maps platform, its algorithms, or how it displays third-party imagery. We do not guarantee any specific search-ranking improvement from publishing media.

5. Hosting and Maintenance

Custom-hosted virtual tours require ongoing server resources. Hosting duration and renewal fees will be set out in the specific project agreement. RealView Media may unpublish hosted tours if hosting fees remain unpaid after standard grace periods.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Vietnam, without regard to conflict-of-law provisions.